Our support programs are tailored individually to particular clients based on what levels of support is required and therefore do not have to pay for a generic support system that does not cover business needs.
To enquire about a specific support plan tailored for your organisations requirements, Contact firstname.lastname@example.org or call (02) 8205 7799.
Customer Support Hours Pending support agreements, ICT has the following support contact hours:
- General Support hours are between 9.00am and 5.00pm. Please call the ICT Security Switch and select the general support option to speak to one of our consultants.
- 24 X 7 Premium Service Please call the direct support hotline number associated with you premium service contract.
- Customer Resources Get product documentation, product integration guides and other online resources
- Training ICT Security Pty Ltd provides a wide range of training services and certification for our client based.