Support

ICT Security Pty Ltd has various support programs established to meet the demands of our client base.  ICT aims to assist clients with high levels of assurance and support capabilities as part of the internal business demands of the clients.

Our support programs are tailored individually to particular clients based on what levels of support is required and therefore do not have to pay for a generic support system that does not cover business needs.

To enquire about a specific support plan tailored for your organisations requirements, Contact support@ictsecurity.com.au or call (02) 8205 7799.

Customer Support Hours Pending support agreements, ICT has the following support contact hours:
  • General Support hours are between 9.00am and 5.00pm. Please call the ICT Security Switch and select the general support option to speak to one of our consultants.
  • 24 X 7 Premium Service Please call the direct support hotline number associated with you premium service contract.
  • Customer Resources Get product documentation, product integration guides and other online resources
  • Training ICT Security Pty Ltd provides a wide range of training services and certification for our client based.
To enquire about certification and training courses please contact: sales@ictsecurity.com.au or phone (02) 8205 7799
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